Returns & Exchanges
Terms and Conditions
We do not exchange ANY Items.
Please choose carefully
Sale items are priced to clear so please choose carefully as we do not accept returns for exchange on sale items. Sale items may have been on the shop floor and have minor faults. Colours may vary due to different computer screens and dye lots.
- It can get a little crazy at sale time so please allow 7 days for processing.
Our stores are not able to accept online purchase returns, however is some exceptional circumstances this may be possible with the approval of the Online Store (confirmed in writing)
How to use your internal credit
- Log into your Swish Account and on the dash board you can view your Internal Credits in 'My Credits'
- When paying with an Internal Credit, in the payment section of the Shopping Cart you select the word 'Internal Credit.' If there is still an outstanding amount to be paid you will need to select Credit Card, Pay Pal or Bank Transfer Payment to complete the order. Any remaining credits will stay linked to your account for another 12 months.